There is no greater testimonial for a company, than the words of their current clients.
We wanted to say a big thank you to your claims team and in particular Shakil for his perseverance with the claim for Ian Bullerwell and in managing to get the settlement offer increased.
This was a rather difficult claim with the adjuster refusing to include certain aspects of the costs. While we were all aware some betterment was included, the original amount deducted was unacceptable.
So thanks to Shakil for his time and efforts and going over and beyond his duties, diligently going through the costs with all concerned, i.e. the adjuster, contractor and then Hiscox with the end result being acceptable to our client.
I have recently contacted SJL Insurance Services with respect to seeking, for the first time, professional indemnity and public liability insurance. I have received prompt, efficient and kindly service from Culum Pane. My requests were responded to in a timely manner, queries were answered clearly and comprehensively and key facts were delivered impeccably. Where further investigation was necessary this was also conducted swiftly and explained in detail.
There was no pressure, rather a neutral approach was evident. This service was in contrast to enquiries made with other agencies earlier in the year which were dilatory, with no timely feedback and gave the impression that my business was not wanted!
Tobie is a great professional to work with. He managed to sort out our Motor Fleet Insurance for us in a short time and his quote was the most competitive from the others. He is very efficient and straight forward at what he does, definitely an expert. I work with him at the moment and hope to continue business with him for a longer period. Thank you Tobie!
Tobie has arranged the cover for a large portion of my portfolio, and I will be bringing the rest over when the current policies expire. Friendly and knowledgeable, always happy to pick up the phone and work with us regardless of what weird and wonderful things that I may bring his way! I couldn’t recommend him any higher. If you need your portfolio insured, Tobie is your guy.
My old business insurers tended to be late each year, everything done at the last minute and often waiting weeks or months for the copy of my Employers Liability Insurance! So this year we looked online and were referred to SJL Insurance Services. Mr Culum Plane, their commercial Account Executive was simply superb. Responding to our questions in quick time with the production of the documents processed amazingly quickly and with a competitive quote. We shall certainly be using them at renewal
Running a small business is difficult because you need to know a bit about a lot of things. When it comes to things like insurance, there is little room for error. Stuart was able to translate proposals into layman’s terms so that I could fully understand the cover and feel confident in the final agreement.
I just wanted to bring to your attention how fantastic Culum was in helping me with Professional Indemnity Insurance yesterday. I had tried to get insurance over two days speaking what seemed like hundreds of people who took my details and then never got back to me. As soon as I spoke to Culum I felt reassured; he was confident, assured, professional and efficient. I really appreciated the hard work he did on my behalf and how he sorted everything out for me. Please pass on my gratitude to a job well done
Adam was very helpful and very quick at responding. With the knowledge that he had in the market place he was able to get me a good deal on my Commercial Combined Insurance and better package than brokers I had been using for years. I was left little time by my existing broker to renew and SJL Insurance Services helped me in a difficult situation. Adam took time out to come and see our business and it’s requirements. Everything about the policies was explained clearly and in a concise manner without feeling pressured into any deal. When the policies are due for renewal will be contacting Adam again
As a company that operates in a complex region of the world with various risks, providing a niche service,
sourcing insurance can be a difficult process. Stuart Dix and SJL Insurance Services have been crucial in
securing the cover that our business activities require, both for the benefit of our own personnel and also
for the services that we provide to our clients.
We would wholeheartedly recommend Mr Dix and SJL Insurance Services to any other business with similar
my current insurance was going to rise and I couldn’t find any alternative cover. He found me a cheaper deal in no time. Would highly recommend him.
Tobie Vermeire in providing public liability insurance for our Roll A Ball Derby. In the past we have had policies that have been more expensive and generic to ‘entertainment’. Tobie has organised a policy specifically for our game and at the best price. Check out his profile as he specialises in many different sectors. Professional, friendly service, completed in one day.
Tobie was recommended to me for my business insurance needs. I contacted him with my requirements and he sent over a proposal very quickly. It met all my requirements, and even saved me money on my renewal price from my previous insurance company. Setting up the policy was also quick and very easy to do and with interest free monthly payments, helps me to manage my cash flow. Thanks Tobie for a great service.
Tobie helped me in record time in getting my Professional Indemnity insurance set up and sorted. Before I knew him, I’ve had hard times comparing and understanding various options online. However, with his help, I’ve made the right decision and the turnaround was quick. He’s not only attentive but he also truly cares about getting things done for me the right way. Very pleased with his service.
Tobie responded to my LinkedIn post when I was looking for a new provider for some standalone Home Emergency Cover for one of my clients, I have always found Tobie to be helpful, informative and prompt. As a company, SJL Insurance Services are very competitive in terms of prices and levels of cover. We have since moved a number of policies over to SJL and I would recommend getting in touch with Tobie for any help, advice or simply for a comparison quote for any of your Landlord insurances!
I would just like you to know how happy I am with the service I was provided by one of your employees Adam Haynes. I have struggled to find a reasonably priced insurance quote for quite specific and tricky job but he’s managed to find me a great new business insurance policy. He kept me in the loop every step of the way, was very polite, friendly and managed to get me sorted very quickly. I’m a firm believer in credit where credits due and he is definitely deserving.
Thanks for all you and your team have done for me.
Excellent service from Kris from start to finish. We were particularly impressed by the fact he took time to come out and see us and get a feel for our business and its requirements. It is so much easier to explain things to someone face to face and actually show them what you mean. Kris explained what he thought was not ideal with our previous policy and also made suggestions. Everything was explained to us at all times and he was always willing to answer any questions/queries. He came back to us with an excellent quote. I hope when our policy is due for renewal he comes out to us again as hopefully our business will have grown. This was the deciding factor for us choosing the Insurance he recommended.
Professional knowledgeable & good customer service given by Tobie who also managed to save me a substantial amount of money on my Guesthouse Insurance! Would highly recommend 5*
Toby was fast to assist us at a very stressful time, I would highly recommend him to anyone in need of any specialist insurance services. Thanks again Toby.
I found Tobie to be easy to deal with and a great attitude towards meeting my Insurance needs. He was polite and efficient mixing both professionalism and experience to make my interaction runs smoothly so what’s not to like.
Toby is a professional and thorough individual. He went above and beyond to insure my buy to let property. I highly recommend Toby.
Highly recommend Tobie, he has revolutionised the way we cover our fleet and streamlined the whole set up. We no longer have to deal with lots of companies and try to keep track of everything also being able to deal with Tobie quickly when I need something top sit for us! Very happy and will always recommend.
SJL have always provided me with service you cannot get anywhere else. I have had extremely difficult cases sent through to them late on a Friday and Vicki, Adrian and the rest of the team have had them turned around within a couple of hours, nobody else will offer this service. For this reason alone they are my first contact on a high proportion of my enquiries.
We have over 25 Insurers on our books and have always found SJL (specifically Vicki), extremely helpful. The rates are great and we tend to place a lot of non-standard policies with them that we know will be difficult to place elsewhere in the market. Renewals are always sent on time, documents issued quickly and I would have no problem recommending SJL to another broker/client. Always a pleasure dealing with Vicki and I know if I need a quotation done in speedy time, she’ll get on the case.
As a traditional broker of 30 years I have found that SJL offer the best service to me in terms of competitive rating, claims handling, speed of documentation and expertise and I expect to continue using them for the next 30 years
It has been great having Vicki as my point of contact, who understands my needs as a broker and also that of my clients. She always delivers, without us having to chase, making doing business with SJL very easy…..
Having traded with SJL for a few years, we love dealing with the staff who are always friendly and helpful to our needs. The service is always extremely quick and quotations competitive quotations.
We have built up a good working relationship over the years we have been dealing with SJL.
Thank you Vicki for your first class service with your prompt, professional and friendly response to our new business enquiries every time.
We at Turners Insurance get great service from Ellie and the rest of the team at SJL Insurance Services
The level of service and professionalism I’ve received from Vicki Lee and the experienced professionals at SJL Insurance Services is unparalleled.
Our company have a growing Portfolio of business going from strength to strength over the past few years.
I have always felt confident dealing with Vicki. The personal attention you get from her is second to none.
It is very rare these days to receive such excellent personal attention and her quote turnaround time is amazing.
You can’t go wrong with SJL insurance. I highly recommend them
Dealing with SJL is simple and straightforward. I always receive a friendly response and their turnaround is very quick with often competitive terms and minimal barriers to sales
We have been using SJL for over 4 years now and our book can’t help but grow with them. The team are always hungry for business regardless of premium size and are an ease to work with. Keep it up!
Having recently started trading with SJL, it’s refreshing to deal with company who assist you in retaining and winning business through their eagerness to understand the risk by also providing very competitive premiums within a short space of time.
I look forward to working and growing as a business with all the team at SJL
Vicki is absolutely fantastic always professional and always quick to respond to queries and a pleasure to work with
I found Vicki Lee at SJL to be such a knowledgeable, personable and thoroughly professional individual, who made a concerted effort to be as customer focused as humanly possibly in the course of our dealings.
I have been using Vicki for many months now for property owners polices and various other risks. She is always there at the end of the phone to help me with any questions or problems I may have with any insurance related issues. I feel I can trust her to find the right insurance for my Clients and this enables me to concentrate in other areas of my business knowing that Vicky is there to help puts my mind at rest as I know she will have it covered, it is hard to find people whom you can rely on in such a way. I would have no hesitation in recommending Vicki and all of the team at SJL Insurance Services. She has never failed to deliver a professional service throughout my dealings with her. Due to the great effort by Vicki and the team we have no hesitation in placing business with SJL.
Vicki always responds to quote requests very quickly, and will do all she can to find markets for unusual and non-standard risks. Standard quotes are turned around straight away, and the back-up team always issue new business documentation immediately. Excellent customer service always
The staff at SJL Insurance Services are all very helpful and provide a great level of service, coupled with comprehensive product knowledge. They also have a wide range of schemes & access to the market and I would have no hesitation in recommending them
We are writing to let you know that Vicki has been a tremendous help to us over the years. She is always willing and quick on responses and follows up every quote seeing if she can help further with terms and premiums. We at Allcover would highly recommend her to others and hope that she will continue to deal with our office for many years to come. We think that Vicki is a great asset to SJL Insurance Services.
Vicki is efficient, friendly and knowledgeable. She always picks up the phone as soon as a case is received to discuss and works hard to get the right outcome for us. A pleasure to deal with.
I have been dealing with Vicki Lee in the property department for around 18 Months now – in this time we have sent Vicky many complex risks we are always amazed by the speed and accuracy of Vicki’s work, her bubbly attitude and pleasant manner is a charm to deal with. My son has recently undergone surgery several insurers were aware of this but Vicki was the only one who asked how he was doing – summing up this shows the personal care that Vicki gives to her brokers.
I can’t thank you enough for your prompt action, we will definitely be recommending SJL Insurance Services to any clients who need to sort out their home insurance.
I wanted to write to note and praise the hard work of Daniel Warman in providing me with a suitable home insurance policy. Mine was a more complex case, and Dan’s hard work, good attitude, and grasp of the details was key to seeing it through to a successful conclusion, even though I know it was a busy week for him. I was grateful and impressed.
I just wanted to say a massive thank you for sorting my home insurance out the SAME DAY as my enquiry! Not only were you super efficient, you came back to me with a very favourable quote and I had no hesitation with taking you up on your offer. Thanks again for such a great service and I shall certainly be recommending you to my friends and family.
May I thank you most sincerely for your very prompt attention and most pleasant manner in dealing with my claim. Very best regards,
I posted recently asking for assistance with my vehicle fleet insurance. I am really impressed with the service and attentiveness of Tobie Vermeire. #kudos #greatjob. Thank you.
I would just like to thank you, and give some feedback to your company on the work you achieved for me;
I am extremely happy with the insurance cover Kris managed to secure for me!
As a recently started venture, in an extremely niche market with zero competition in the UK, (there is only one company in the US that offers the same service I do), obviously it was going to be tough to tie down an appropriate cover.
I tried everywhere. Even joining the FSB, federation of small businesses, who have a dedicated team to help small businesses like mine!
Everyone struggled, and all came back with a decline.
Kris managed to do the impossible!
Not only did he manage to supply an appropriate cover for my business needs, but also managed to get on board one of the largest insurance companies in the UK.
Kris’s achieved the impossible! His services here went above and beyond what anyone else could do for me, and for that I am extremely grateful, and cannot recommend him enough.
Thank you once again!
Simon is a legend in our industry and been well supported by Rob and the rest of his great team to achieve this incredible success. But this comes as a result of sheer hard work, tenacity, vision and leadership. Hats off to you guys!
We have worked in partnership with SJL Insurance Services for several years, which is a credit to the proactivity and professionalism demonstrated by Matt, Dan and the whole team. They have been particularly helpful providing a fast response for our landlords, supporting the high level of service and communication which is extremely important when making first impressions with clients. Not only this, but we employ their services for our own household and office insurance. All of the team are a pleasure to deal with and are highly competent in their field – we will always recommend SJL and we would not consider using anyone else.
We have been dealing with SJL for some time and find them to be very helpful and accommodating. They have a very friendly attitude and we are more than happy to place business with them. We consider it a pleasure to do business them.
Having traded with SJL Insurance Services for over 5 years, we have always been impressed with the excellent levels of service we have experienced. The staff are always friendly and keen to help. Adrian and his team, in particular, always endevour to obtain competitive quotations, regardless of the sometimes impossible time frames we set him.
The relationship we have developed over the years definitely differentiates SJL from the competing providers in the market place.
Our work with Matt and the team at SJL Insurance Services aimed to help both landlords and tenants find reasonable and comprehensive quotes. We are thrilled with the speed and efficiency of the team. It was beyond our expectations and has really made a difference both to our customers – landlords and tenants – and ourselves.
What we appreciated most about working with SJL was their ability to act fast, keep everyone happy, and deliver the expected results and then some.
We’ve found SJL really helpful for a range of insurance needs. They were able to cover us for a tricky policy relating to a US contract.
Since then we’ve come back to them and they’ve consistently beaten other insurers premiums. The team are always very responsive with any requirements and queries.