SJL Insurance Services & Fleetmaxx Solutions give an insight into improving your fleet management thus reducing the likelihood of claims increasing your insurance premiums.
There are many available options to limit potential claims and exposures, here is a list of ways you can reduce your claims, time to settle claims and manage your drivers to prevent the occurrence;
Originally telematics providers and solutions were aimed for the management of larger fleets therefore many smaller fleet owners instantly write off the consideration of telematics as a risk management option.
However, the benefits are substantial for a smaller business/fleet owner. The ability to know where the vehicles are at all times, driver ratings and within some products the ability to immobilise the vehicle remotely are very useful in the event of a claim or recovering a vehicle.
Training for Drivers
Driver training is expensive and can be costly to a business. However obtaining a driving licence of any kind doesn’t necessary provide competence to drive the vehicle. An example of this is someone that has only driven cars handed the keys to a long wheel based van. Prior to allowing drivers to use vehicles on a solo basis, confirming competence at the wheel by using a buddy system or making a driving test part of the recruitment stage of the business may limit claims for drivers that are new to vehicles.
Checklists and Accident Logbooks
If you have multiple drivers using the same vehicle, using a checklist system to log any issues with the vehicle is vital to log any potential claims or incidents. This may also act as a deterrent for poor driving and care to the vehicle from drivers if there is a system where responsibility for damage is put in place.
Accident logbooks are highly recommended from an insurance point of view and ideally each vehicle should be equipped with one. Details of incidents, drivers information and types of accidents will make any claim process quicker and easier to be settled. Also this gives the business/fleet manager a chance to see any trends and put a strategy in place to prevent commonly occurring incidents.
Cameras & Dash Cams
Cameras are a cost effect way to obtain data that will prevent the business being a victim of fraudulent claims. The evidence provided by cameras since their use has managed to throw out many staged accidents by fraudsters thus saving the companies costly increases on premiums. Full view cameras are recommended for larger commercial vehicles to provide more comprehensive evidence of incidents.
Cameras are also very useful from a risk management basis as they may highlight any driver incompetency or bad driving habits. The introduction of cabin cameras into HGV’s has become more common to make sure no driver distraction or negligence is as fault for the accident (for example on their mobile phone).
The Brokers/Insurance Stance
Overall any tools that are used to manage a fleet or provide efficient evidence are beneficial for an insurer when investigating a claim. Motor claims are always expected when running a fleet of vehicles as incidents do happen. However, risk management, training, driver competency, detailed and efficient reporting of claims/incidents are key to making sure your fleet insurance doesn’t sky rocket due to unnecessary claims.
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